Otter.ai

Otter.ai is an AI Meeting Agent that supports real-time transcription, live chat, automated summaries, insights, and action items. Recognized by WSJ as a must-try AI tool.

Core Features

• Real-time transcription — Live transcription in multiple languages with speaker identification
• Automated summaries — Clear summaries with decisions, action items, and insights from every meeting
• Action items — Next steps automatically captured and assigned from every meeting
• AI Chat — Searches across meetings and connected apps to answer questions, create follow-ups, reports, and content
• Otter Sales Notetaker — Capture sales call notes, live coaching tips, automate follow-ups, CRM sync
• SDR Agent — Turn website visitors into qualified meetings with automatic live demos 24/7
• MCP Server — ChatGPT, Claude, and other AI chat tools can securely access meeting knowledge
• Multi-language support — Live transcription in multiple languages
• Flexible recording — Auto-send AI Notetaker to meetings, record bot-free on desktop/Chrome, or capture on mobile

Meeting Platform Integration

• Automatically joins Zoom, Microsoft Teams, and Google Meet meetings
• Schedule AI Meeting Agent to auto-join all meetings

Enterprise Features

• SSO, SCIM, Domain Capture
• Enterprise-grade security and controls
• HIPAA compliance (add-on)
• Video replay for Zoom and Google Meet
• Custom integrations (CRM, dialers)
• Enhanced admin features: activity logs, usage analytics
• Customer Success Program
• Join 3 concurrent meetings

Pricing Tiers

• Free — 300 monthly transcription minutes, 1200 in-app recording minutes, 3 lifetime file imports, up to 30 mins/meeting
• Pro — $16.99/mo: 10 monthly file imports, up to 90 mins/meeting, team vocabulary, advanced search/export, advanced AI workflows
• Business — $30/user/mo: Unlimited meetings + recordings, unlimited file imports, up to 4 hours/meeting, enhanced admin features, Otter Sales Notetaker
• Enterprise — Custom: Join 3 concurrent meetings, unlimited custom AI workflows, custom integrations, SSO/SCIM/Domain Capture, HIPAA add-on, video replay, Customer Success Program

Sources: otter.ai (Playwright deep scrape, July 2026, 14 pages, 372KB)