Site24x7

Site24x7 is a digital experience monitoring and observability platform by Zoho Corp., positioned as "the unified digital experience monitoring and observability platform for DevOps and IT operations teams," according to the official site24x7.com homepage. The platform covers infrastructure monitoring (servers, cloud, network, applications, websites), end-user experience monitoring (real user monitoring, synthetic monitoring, page speed), log management, and AIOps.

The product surface is organized around Website Monitoring (uptime, performance, multi-location checks, DNS monitoring, REST API monitoring, hosted status pages with StatusIQ), Server Monitoring (Windows, Linux, VMware), Cloud Monitoring (AWS, Azure, GCP, OCI), Network Monitoring (network performance, network traffic, network configuration manager, VPN), Application Performance Monitoring (Java, .NET, Python, Node.js, Ruby on Rails, mobile APM), Log Management, Real User Monitoring, and AIOps. The platform supports integrations with alerting channels (email, SMS, voice, Slack, Microsoft Teams, PagerDuty, Opsgenie, webhook), with a status page (status.site24x7.com), and a Trust Center (trust.site24x7.com).

Site24x7 publishes a free tier for basic website monitoring and a paid plan structure for IT operations and MSPs. The platform has a documented REST API and a Marketplace for plugins. Procurement checklist for Site24x7: confirm the current published price on the official /site24x7-pricing/ page, validate the supported monitoring locations and the SLA guarantees for your region, check the integration with your alerting stack (Slack, PagerDuty, Opsgenie, webhook), and confirm the AIOps and anomaly detection tier against your incident management workflow. For MENA buyers, verify the regional monitoring locations (the platform has 100+ locations worldwide) and the cloud region options for data residency (US, EU, AU, IN, CN). All information above is sourced from site24x7.com (homepage, footer link list, and structured data) as of July 2026.

Vendor profile

Site24x7 is a cloud-based full-stack observability and monitoring platform operated by Zoho Corporation, the Chennai-headquartered software group. The platform monitors websites, servers, applications, networks, and real-user sessions from a global network of more than 100 monitoring locations, and it is sold on a per-monitor subscription model, per the official site24x7.com/site24x7-pricing.html page. As of mid-2026, published monthly tiers on G2 are Starter at $9/month (11 monitors), Pro at $35/month (43 monitors), MSP at $45/month (53 monitors), Classic at $89/month (105 monitors), and Elite at $225/month (260 monitors), with annual billing offering roughly a 10% discount. The vendor advertises a 30-day free trial with no credit card required and a permanent free plan that allows basic monitoring of 5 websites or servers. G2 lists Site24x7 with a 4.6/5 average rating. (Information sourced from the official Site24x7 pricing page and the G2 vendor profile, as of mid-2026.)