MSP360 (formerly CloudBerry Lab) is cross-cloud backup and management software designed for MSPs and IT teams — letting customers bring their own cloud storage (AWS S3, Wasabi, Backblaze B2) for cost-effective backup at any scale.
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MSP360 (formerly known as CloudBerry Lab) is a cross-cloud backup and management platform that has carved out a distinct position in the backup category by separating the backup software from the storage layer. Where most competitors bundle storage and software into a single subscription (Backblaze B2, IDrive Business, Acronis Cloud), MSP360 is software-only — customers bring their own cloud storage (AWS S3, Wasabi, Backblaze B2, Azure Blob, Google Cloud, MinIO).
This bring-your-own-storage model has two strategic advantages. First, customers benefit from the aggressive per-GB pricing of cloud storage providers (Wasabi at ~$5.99/TB/month, Backblaze B2 at ~$5.99/TB/month, AWS S3 with cold tier discounts) without paying the markup that bundled-storage backup vendors charge. Second, customers retain control of their backup storage — credentials, encryption keys, and retention policies are owned by the customer, not the backup vendor.
**Pricing (as of 2026, per msp360.com/pricing):** Workstation backup starts around $19.50/month per agent. Server backup is $59/month per agent. Microsoft 365 Backup is $1.99-2.99 per protected mailbox/month. Storage is paid separately to the customer's chosen cloud provider. The Managed Backup edition adds central management, multi-tenant capabilities for MSPs, and enhanced reporting.
The MSP edition is the platform's strongest go-to-market motion. Multi-tenant central console, white-label options, monthly billing, and PSA/RMM integrations make MSP360 a category leader for managed service provider deployments.
According to G2 and Capterra (combined 400+ reviews as of Q1 2026), MSP360 reviewers most frequently cite the bring-your-own-storage model, the breadth of cloud storage support, and the MSP-friendly architecture as standout strengths.
**Affiliate program:** MSP360 operates a direct partner program with 20-30% recurring commission on referred subscriptions. Cookie window is 60 days.
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Important details to help you make the right choice
MSPs and IT teams that want bring-your-own-cloud backup — using AWS, Wasabi, or Backblaze B2 storage with MSP360's management layer.
Not the right fit for organizations that want all-in-one backup with included storage simplicity — IDrive Business or Backblaze are simpler. Also less suited to teams without basic cloud-storage operational comfort (managing AWS S3 buckets, Wasabi access keys, etc.).
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MSP360 is software-only — customers separately pay a cloud storage provider (AWS S3, Wasabi, Backblaze B2, Azure Blob, Google Cloud) for the storage capacity that backups consume. This is different from bundled-storage backup vendors (IDrive, Backblaze) where storage is included in the subscription. The model gives customers control over storage costs and retention, but adds the responsibility of managing the storage provider account and credentials.
Pricing source: Official pricing page — Last verified: 4/29/2026
For a small business with 1TB of backup data: MSP360 Workstation Backup at ~$19.50/month per agent plus Wasabi storage at ~$5.99/TB/month equals ~$25.49/month total per workstation. For 10 workstations with 5TB total backup capacity, costs approximate $195 (MSP360) + $30 (Wasabi 5TB) = $225/month or ~$2,700/year. Compare this to bundled-storage equivalents at similar capacity tiers.
Yes — MSP channel is the platform's primary go-to-market. The Managed Backup edition includes multi-tenant central console, white-label options, monthly billing, and integrations with major PSA / RMM platforms (ConnectWise, Datto, Kaseya, Autotask). Customer credentials and storage accounts can be managed centrally by the MSP. Margin-protected pricing supports MSP profitability on the resold service.
MSP360 supports AWS S3 (and S3-compatible providers like Wasabi, Backblaze B2, MinIO, Cloudian, Scality), Microsoft Azure Blob Storage, Google Cloud Storage, Oracle Cloud, and IBM Cloud. The breadth of S3-compatible support is the widest in the backup category as of 2026.
Veeam is generally stronger for large enterprise virtualization-heavy environments where deep VMware / Hyper-V image-based backup, replication, and disaster recovery are core requirements. MSP360 is generally stronger for SMB and MSP-served scenarios where the bring-your-own-storage model and multi-tenant management are key. Veeam pricing favors enterprise-scale deployments; MSP360 pricing favors SMB and small-MSP scale.
