
JumpCloud provides an open directory platform that unifies identity management, device management, and access control — functioning as a cloud-based replacement for Microsoft Active Directory. For companies that operate without a traditional on-premise server infrastructure, JumpCloud provides the centralized identity layer that modern IT departments need to manage users, devices, and applications securely.
The directory service manages user identities across every resource in the organization: cloud applications via SAML SSO, servers via SSH and RDP, Wi-Fi networks via RADIUS, and workstations via MDM policies. Unlike Active Directory, which is tightly coupled to the Windows ecosystem, JumpCloud is platform-agnostic, supporting Windows, macOS, Linux, iOS, and Android devices from a single console.
Cross-platform MDM capabilities allow IT administrators to enforce security policies, manage configurations, deploy software, and remotely lock or wipe devices across all operating systems. For organizations with mixed-platform environments — increasingly common with the rise of macOS in enterprise settings — JumpCloud eliminates the need for separate device management solutions for each platform.
The SSO portal provides employees with a single sign-on dashboard for all their cloud applications. SAML and OIDC integration supports thousands of applications, and the MFA module adds a security layer with TOTP, push notifications, and WebAuthn biometric authentication.
The free tier supports up to 10 users and 10 devices with full functionality, making JumpCloud accessible for small businesses and startups that need enterprise-grade identity management without enterprise-grade budgets. Paid plans start at 11 USD per user per month, which includes the full suite of directory, SSO, MDM, and RADIUS capabilities.
For IT teams managing a distributed workforce without traditional on-premise infrastructure, JumpCloud provides the comprehensive identity and device management platform that cloud-first organizations need.
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