Verified official pricing
Freshdesk Pricing & Plans
Official Freshdesk plans and pricing within Chatbots & AI Agents.
Verified Jun 2026Back to Freshdesk review
Free
$0
Up to 10 agents
- Email & social ticketing
- knowledge base
- ticket trend report
- data center location
- team collaboration
Most Popular
Growth
$19/agent/mo (billed annually)
Unlimited agents
- Everything in Free
- plus automation
- collision detection
- SLA management
- custom email server
- custom ticket views
- custom roles
- custom SSL
Pro
$55/agent/mo (billed annually)
Unlimited agents
- Everything in Growth
- plus multiple products
- custom reports & dashboards
- round-robin routing
- custom agent roles
- sandbox
- skill-based routing
Enterprise
$89/agent/mo (billed annually)
Unlimited agents
- Everything in Pro
- plus audit log
- skill-based routing
- sandbox
- IP range restriction
- email bot
- auto-triage
- article suggester
Pricing source & how we verify
We only publish prices stated by the vendor on their official pricing page. Verification is periodic and the date of the last check is shown above.
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