Best CRM for Healthcare & Medical Practices (2026)
Managing patient relationships is completely different from sales CRM. You need data security, scheduling integration, and appointment follow-up tools.
We tested over 10 CRM systems for clinics and hospitals. Here are the top picks.
| Software | Best For | Rating | Price | Action |
|---|---|---|---|---|
H HubSpot CRMTop Pick | Growing Clinics | 4.8 | Free / Starts at $20/mo | Visit Site |
P Pipedrive | Relationship Management | 4.6 | $14/user/mo | Visit Site |
F Freshworks CRM | Patient Support | 4.5 | $15/user/mo | Visit Site |
In-Depth Reviews
HubSpot CRM
Best For: Growing Clinics & Practices
HubSpot offers a complete solution for clinics looking to grow. The free version is enough to start, and you can upgrade gradually as you scale.
What We Like
- Feature-rich free version
- Appointment follow-up automation
- Advanced reporting & analytics
- Multi-channel support
Cons
- Not healthcare-specific
- Medical integrations need 3rd party
Pipedrive
Best For: Small Practices
Pipedrive is simple and effective. Perfect for small practices that want an easy system without complexity.
What We Like
- Very simple interface
- Affordable starting price
- Excellent mobile app
- Visual pipeline tracking
Cons
- Limited healthcare features
- No built-in HIPAA compliance
Frequently Asked Questions
Are these CRMs HIPAA compliant?
HubSpot offers a BAA (Business Associate Agreement) for eligible customers. Other systems need special configuration for compliance.
Which is best for a small clinic?
Pipedrive for simplicity, HubSpot if you plan to grow. Both work excellently for small teams.
Can I connect to my scheduling system?
Yes, all systems integrate with Calendly and other scheduling tools via Zapier or direct integration.